Jennifer Cramb

Chief Officer, Finance & Operations

The American Occupational Therapy Association, Inc

The Chief Officer of Finance & Operations at AOTA is a key member of the executive management team, responsible for promoting and supporting financial and operational excellence throughout the organization. S/he provides leadership of finance and accounting, technology, HR, facilities and operations, assuring that these functions support the strategic and operational directions of AOTA.

AOTA is a 501c6 professional membership organization, representing over 200,000 occupational therapy professionals and students, a budget of more than $27 million and approximately 90 staff. This position is based in AOTA’s headquarters in North Bethesda, Maryland.

This position provides vision and leadership to AOTA’s finance and operations functions and to the entire organizations through effective management of vital operational resources. The Chief must develop a keen understanding of the needs and concerns of internal and external stakeholders and be able to respond to these perspectives. This position reports to AOTA’s Executive Director.

Key responsibilities include:

Executive Leadership:

§  Serves as a member of the executive team, working closely with staff and board leaders in setting strategic directions for the Association and transforming these directions into effective operations

§  Closely collaborate with executive leadership to regularly assess Associations plans and activities and identify refinements and/or new opportunities.

Financial Leadership:

§  Serves as executive leader and strategic business partner for fiscal functions of the Associations, including implementing and enhancing financial and accounting systems, policies, processes, tools and internal control, assuring compliance with all applicable laws and regulations.

§  Analyze and evaluate financial performance of the Association, providing insights to executive leadership on financial performance of business unit and key initiatives.

§  Identify and analyze financial and operational risks and opportunities within finance and operations and across the association as part of strategic and operational planning.

§  Engage senior staff and Finance Committee to develop short- and long-term financial plans.

§  Manage and communicate monthly, quarterly and annual financial statements, including profit and loss by key units in the associations, monthly cash flow and balance sheet analyses.

§  Serve as key contact for auditors, investment advisors, finance consultants, and other finance and operations vendors.

§  Serves as staff contracting and procurement officer, in conjunction with Association legal counsel.


Technology Strategy:

§  Provide executive leadership and strategy guidance for the Association’s technology infrastructure and services.

§  Support the technology team in developing an overall technology strategy and multiyear plans aligned with the Association’s overall strategic and business plans.

§  Work with the technology team to assess the effectiveness of technology resources and processes in supporting the Association’s operations and growth.

Operational Management:

§  Lead the human resource processes in the Association, including personnel and benefits budgets and implementation.

§  Assure talent management processes are integrated into the operational strategy and approaches in the Association.

§  Develop and implement plans and processes for managing the Association’s facilities, equipment and related resources.

§  Oversight of office management staff, policies, and procedures. 

Qualifications for this Position:

§  Master’s degree from an accredited institution in Business Administration (MBA), Accounting, or Finance.  Certified Public Accountant (CPA) preferred.

§  Seasoned executive leader with ten or more years of related work experience in Accounting, Finance, Administration, IT, HR, and/or Association Management with a track record of success in delivering operational and administrative business solutions for organizations with a diverse customer base.

§  A different combination of formal education and experience will be considered.

§  Record of success in building and supporting effective cross-functional teams and in developing staff at all levels of the organization.

§  Demonstrated ability to handle competing demands and to work across and integrate the work of multiple business units.

AOTA offers a comprehensive benefits package that includes 401(k) match, health insurance, transportation/parking subsidy, plus much more! E-mail resume, cover letter with salary expectations to or send to: AOTA, HRJob/COFO, 6116 Executive Boulevard, Suite 200, North Bethesda, MD 20852 or Fax: 240-762-5147.

AOTA is an equal opportunity employer. AOTA is committed to attaining a diverse workforce that is representative of the community. Individuals with disabilities, veterans, women and minorities are encouraged to apply.