Susan W. Hicks is a Senior Manager with the Association of International Certified Professional Accountants Employee Benefit Plan Audit Quality Center. She is responsible for all Center activities, including member recruitment and retention, member communications, technical support to the Center’s Executive Committee, and serving as liaison to the DOL. She also staffs the AICPA Employee Benefit Plans Expert Panel. Prior to joining the Association, Ms. Hicks was a manager at Touche Ross & Co. She obtained her B.S. in Accounting at the University of Northern Colorado.